Cancellation & Refund Policy

Last Updated: 1 September 2026

This Cancellation and Refund Policy applies to purchases of subscriptions and paid services offered through PayGo Alert, operated by Opera King Business.

PayGo Alert provides digital software services, including payment notification voice alerts and other premium application features. We do not sell or ship physical products.

Subscription Cancellation

Users may cancel their PayGo Alert subscription at any time through the applicable subscription management or payment method provided at the time of purchase.

Cancellation prevents future renewals or charges, subject to the terms of the applicable subscription plan and payment service provider.

After cancellation, premium features may remain available until the end of the already-paid subscription period.

Refund Requests

Since PayGo Alert provides digital services, payments for an activated subscription are generally non-refundable once the service has been successfully activated or used.

However, a refund request may be considered in cases such as:

• Payment was charged more than once for the same subscription;
• Payment was successfully deducted but the purchased subscription was not activated;
• A technical error attributable to PayGo Alert prevented access to the purchased service;
• A refund is otherwise required under applicable law.

Users should contact us as soon as possible after discovering a payment or subscription issue and provide relevant transaction details so that we can investigate the request.

Failed or Pending Transactions

If an amount is deducted but the transaction is shown as failed or pending, the amount may be automatically reversed by the bank, UPI application, or payment service provider according to their applicable processing timelines.

Users may contact their bank or payment provider for transaction-specific information.

Refund Processing

If a refund request is approved by PayGo Alert, the refund will be initiated to the original payment method used for the transaction.

After initiation, the time required for the refunded amount to appear in the user's account will depend on the bank, UPI service, payment gateway, or other payment service provider.

Subscription Renewal

Where a recurring subscription or UPI AutoPay facility is offered, the subscription may renew automatically according to the plan selected and the mandate authorised by the user.

Users may cancel the applicable recurring subscription or mandate to prevent future charges, subject to the cancellation options and timelines provided by the relevant payment service provider.

No Physical Products

PayGo Alert is a digital software service. Therefore, provisions relating to shipping, delivery, damaged goods, replacement of physical products, perishable goods, or manufacturer warranties do not apply.

Contact Us

For cancellation, subscription, or refund-related assistance, please contact:

PayGo Alert
Operated by: Opera King Business
Website: https://paygoalert.in/
Contact: +91 8669960060
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (IST)

When contacting us regarding a payment issue, please provide your registered mobile number/email and relevant transaction details. Never share your UPI PIN, ATM PIN, card PIN, net-banking password, or OTP with us.