Privacy Policy

Last Updated: 1 September 2026

Introduction

This Privacy Policy describes how Opera King Business, operating PayGo Alert (“PayGo Alert”, “we”, “our”, or “us”), collects, uses, stores, protects, and processes information when you use the PayGo Alert mobile application, website, and related services.

Website: https://paygoalert.in/

PayGo Alert is a software application designed to help merchants and businesses receive voice alerts for eligible payment notifications generated by supported UPI/payment applications on their Android devices.

Our services are primarily intended for users in India, and personal information may primarily be stored and processed in India.

By using PayGo Alert, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on the features you use, we may collect the following information:

1. Account Information

When you register or use PayGo Alert, we may collect:

• Name
• Mobile number
• Email address
• Profile information
• Authentication/account identifiers

This information is used to create, secure, and manage your PayGo Alert account.

2. Device and App Information

We may collect limited technical information such as:

• Device model
• Operating system and version
• PayGo Alert app version
• Device/app identifiers
• Language preferences
• Crash and diagnostic information
• App performance and usage information

This information helps us maintain security, troubleshoot problems, and improve the application.

3. Notification Access

PayGo Alert's core functionality requires Android Notification Access.

When you voluntarily enable Notification Access, PayGo Alert may access eligible notifications generated by supported UPI/payment applications to identify payment-related information such as:

• Payment status
• Transaction amount
• Supported payment application
• Transaction-related information contained in the notification

This information is used to provide payment voice alerts and related transaction-history functionality.

PayGo Alert does not initiate, process, receive, settle, or transfer UPI payments. Payments are handled directly by the respective UPI application, bank, or payment service provider.

Notification Access is used only for functionality related to the services provided by PayGo Alert.

You can disable Notification Access at any time through your Android device settings. Disabling this permission may prevent payment detection and voice-alert features from functioning.

Payment and Subscription Information

If you purchase a paid subscription or service, payment processing may be handled by an authorised third-party payment service provider.

PayGo Alert does not require you to provide your UPI PIN, ATM PIN, debit/credit card PIN, net-banking password, or other banking authentication credentials to us.

Payment providers may process certain information according to their own privacy policies and applicable laws.

How We Use Information

We may use collected information to:

• Create and manage user accounts
• Provide PayGo Alert's payment-notification voice-alert functionality
• Maintain transaction notification history
• Manage subscriptions and premium features
• Provide customer support
• Improve application functionality and performance
• Diagnose crashes and technical problems
• Prevent misuse, fraud, and unauthorised access
• Send important service-related communications
• Comply with applicable legal requirements

We do not use Notification Access to initiate financial transactions.

Information Sharing

We do not sell or rent your personal information.

We may share limited information with trusted service providers where reasonably necessary to operate PayGo Alert, including providers involved in:

• Cloud infrastructure
• Authentication
• Application analytics and diagnostics
• Customer support
• Payment and subscription processing
• Security and fraud prevention

Such providers may process information only as necessary to provide their respective services and subject to applicable contractual and legal requirements.

We may also disclose information where required by applicable law, court order, government authority, or other lawful process.

Third-Party Services

PayGo Alert may interact with or recognise notifications generated by third-party UPI/payment applications.

Those applications and services are independently operated, and their collection and processing of information are governed by their respective privacy policies.

PayGo Alert is not responsible for the privacy practices of third-party applications or services.

Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

Where applicable, information transmitted between the application and our servers is protected using secure communication technologies.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain your account
• Meet legitimate business requirements
• Resolve disputes
• Prevent fraud or abuse
• Comply with applicable legal obligations

Certain information may be retained in anonymised or aggregated form where it can no longer reasonably identify an individual.

Account and Data Deletion

Users may request deletion of their PayGo Alert account and associated personal information through the account deletion functionality available within the application, where available, or by contacting us.

After receiving a valid deletion request, we will delete or anonymise eligible personal information within a reasonable period, except where retention is required or permitted by applicable law.

Deleting your account may permanently remove access to your account, transaction notification history, settings, and other associated information.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct or update inaccurate information
• Request deletion of eligible personal information
• Withdraw consent where processing is based on consent
• Contact us regarding privacy concerns

Withdrawal of certain permissions or consent may affect features that require such information to operate.

Children's Privacy

PayGo Alert is intended primarily for merchants, businesses, and adult users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

Consent

By providing information to PayGo Alert and enabling optional device permissions, you consent to the processing of information for the purposes explained at the time of collection and in accordance with this Privacy Policy and applicable law.

Device permissions, including Notification Access, can be managed through your device settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

The latest version will be made available on our website with an updated “Last Updated” date.

Grievance Officer / Contact Information

Product: PayGo Alert
Business Name: Opera King Business
Website: https://paygoalert.in/
Contact Number: +91 8669960060
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (IST)

For privacy concerns, account deletion requests, or grievances, please contact us through the official contact information provided on the PayGo Alert website.